Shipping and Refund Policy

Shipping
We process and ship all orders within 1 to 3 business days, excluding weekends and holidays.
The shipping cost is 4€ for Spain and Portugal. For other countries, the cost is calculated based on the destination. Additionally, we offer free shipping on orders over 60€ for Spain and Portugal, and from 180€ for the rest of Europe.

Refunds
If any item is out of stock, we will cancel that order and you will receive a full refund.

Returns
You have 14 days from the receipt of the order to return any item. To initiate a return, send us an email at info@petitexplorers.com and we will provide you with the necessary instructions.

If you want to exchange a product for a different size or item, contact us and we will check stock availability. Once the returned products are received and verified, we will process the corresponding refund.

Return shipping costs will be borne by the customer.
Note: No returns are accepted on sale items.